What makes ExaSense unique?

First and foremost we respect our competitors, if any.  Generally speaking, you either lead or follow, and we tend to operate in the leader group.   Here are some distinguishing ExaSense elements that make us unique:

• We solve real business problems:  Unlike many other capable IT solution providers we do not practice IT for the sake of IT but we apply deep critical thinking that leverage IT to solve real business problems.

• Measurable value:  We measure success of our solutions not based on how cool are the technical tools applied but how actionable, business relevant, and outcome changing they are in a measurable way.  Ask us about performance contracts, if we both can measure and impact outcomes we will not hesitate to go into a performance contract with you to share your success.

• Right sizing and right sourcing: In today's IT world, you can try to solve the same problem within a budget range of few thousands of dollars to millions of dollars, depending on the approach taken.   So, spending more does not necessarily lead to better solutions or more optimal business outcomes.

• Information Technology is not an end: In our philosophy, IT is not an end but means to an end.   Some of our competitors or internal IT departments make a religion of technologies or tool sets.   In our approach, technologies are there to be leveraged NOT worshiped.   We respect and utilize all platforms Windows and Unix alike.   Business problems should dictate solutions not the technology tool set.

• Scalability and right sizing: We can all purchase fire-trucks and park them in our driveways in case there is fire in our homes but the probability theory tells us that deploying a fire extinguishers are likely to be more optimal solution.  It can be achieved within a fraction of a fire-truck budget with no less effectiveness or efficiency.  If we take the global CRM deployment success rate of 20% (by Gartner) as a proxy for successful deployment of "fire-trucks“.  Highly questionable financial payback aside, chances are, you also may have a link on your desktop to yet another million dollar dysfunctional CRM, ERP, or an accounting system that could not deliver bulk of its promises.

• We believe in modularity in formulating solutions:   Many developers or systems for that matter try to chew more than they can handle at one time.  In our approach, we first try to understand the business context, problem area, units of exchange, audiences,  input sources, business processes and workflow, output and integration requirements so as to modularize the solution set to ensure economic efficiencies at all times.

• You are the expert: We cannot know your business as good as you but we will surprise you with our critical holistic thinking and depth.

• Client Commitment:  We will always be committed to your success because we cannot have a successful business without successful clients.

• Budgetary discipline: We understand and live by budgetary and time constraints.

• Commitment to R&D: We are passionate about constantly improving our services because R&D is a foundation element of our client service and retention philosophy. 

• We do not like reinventing the wheel: Sometimes all you may need is some off the shelf system to address your challenge.   Other times we may refer you to another specialist partner.  In short, your long-term trust in ExaSense, as your solution partner, is and will always be more important than our ego.

Last but not least, we back our promises with our unmatched client satisfaction guarantee.   As one of our valued active consulting clients, if we fail to meet your expectations you can skip paying us the final invoice up to 15% of the contract value.   We will always value your candid feedback as an opportunity to get better.

About us /  Our favorite quotes / Our logo